Fouad Matin

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Activity overview

Latest activity by Fouad Matin
  • Fouad Matin created an article,

    Set up Indent SSO with Okta (OIDC)

    Indent uses OIDC single sign-on (SSO) for Professional customers to simplify the sign-in process and allow access to Indent using several authentication sources, including Okta. Your Workspace must...

  • Fouad Matin created an article,

    Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • Fouad Matin created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Fouad Matin created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Fouad Matin created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Fouad Matin created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...